Skip to content
deedglassdocs

from_denied

An outboundmail connector (ops build only) was created or changed with a mailbox or sendingdomain on deedglass.com, a subdomain of it, or a domain in denyfromdomains.

HTTP 400 · invalid_request_error · not retryable

What happened

Section titled “What happened”

An outbound_mail connector (ops build only) was created or changed with a mailbox or sending_domain on deedglass.com, a subdomain of it, or a domain in deny_from_domains. Cold email never leaves from deedglass.com, so nothing was stored. The same rule runs at authorize, before every send and in the read-back, where a refused From disables the connector.

What to do

Section titled “What to do”

Use the mailbox on the sending domain, like arjun@trydeedglass.com.

Example

Section titled “Example”
HTTP 400 · from_denied
{
  "error": {
    "type": "invalid_request_error",
    "code": "from_denied",
    "message": "From on deedglass.com is never allowed for outbound mail. Use the sending-domain mailbox.",
    "param": "config.mailbox",
    "request_id": "req_01j9zr3m5k8q2w7x4t6v0b1c9d",
    "doc_url": "https://docs.deedglass.com/errors/from_denied"
  }
}

The message is for a person and can get more exact over time: branch on type and code, never on the message.

In the SDKs

Section titled “In the SDKs”
SDK Raised as
TypeScript (@deedglass/sdk) InvalidRequestError with code === "from_denied"
Python (deedglass) deedglass.InvalidRequestError with .code == "from_denied"
Section titled “Related”