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approver_unmapped

Someone clicked Approve or Deny on a Deedglass card in Slack, and Deedglass couldn’t match their Slack account to an active member of the org.

HTTP 403 · permission_error · not retryable

What happened

Section titled “What happened”

Someone clicked Approve or Deny on a Deedglass card in Slack, and Deedglass couldn’t match their Slack account to an active member of the org. A Slack user maps to a person only by an email address Slack has confirmed, and only when the account is a full member of the workspace (not a guest, a bot or a deactivated account) and, when the Slack connector sets approvals.require_email_domains, only when the email is in one of those domains. Slack shows the person a message only they can see; nothing is decided.

What to do

Section titled “What to do”

Invite the person in Console › Settings › Members with the email they use in Slack, then click again. Or decide in Console › Approvals.

Example

Section titled “Example”
HTTP 403 · approver_unmapped
{
  "error": {
    "type": "permission_error",
    "code": "approver_unmapped",
    "message": "No person in this org matches that Slack account. Invite them in Console › Settings › Members.",
    "param": null,
    "request_id": "req_01j9zr3m5k8q2w7x4t6v0b1c9d",
    "doc_url": "https://docs.deedglass.com/errors/approver_unmapped"
  }
}

The message is for a person and can get more exact over time: branch on type and code, never on the message.

In the SDKs

Section titled “In the SDKs”
SDK Raised as
TypeScript (@deedglass/sdk) PermissionDeniedError with code === "approver_unmapped"
Python (deedglass) deedglass.PermissionDeniedError with .code == "approver_unmapped"
Section titled “Related”